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description: Build a systematic loop to collect, act on, and close the loop on user feedback
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# User Feedback Loop

Establish a continuous cycle that turns raw user input into product improvements and builds trust.

## Steps

1. **Collect** — set up channels (in-app surveys, support tickets, interviews, NPS, social listening) and aggregate feedback centrally.
2. **Categorize** — tag by theme (usability, feature request, bug, praise), user segment, and frequency.
3. **Prioritize** — rank themes by volume, revenue impact, strategic alignment, and effort required.
4. **Act** — route top priorities into the product backlog with clear ownership and timelines.
5. **Close the loop** — notify users their feedback led to changes; share release notes and thank contributors.

## Output Format

Feedback taxonomy, prioritized theme list with scores, action items linked to backlog, and a communication plan for closing the loop.
